Shipping & Returns
Our offices and warehouse are located in Southern Ontario and at this time we are only able to ship to Canadian customers.
Our products will be shipped directly to you from our warehouse, just north of Toronto, so you don’t have to worry about any unforeseen duty and/or brokerage charges.
Almost all of our items are eligible for free economy shipping, on orders of $50.00 or more (before shipping and taxes). Orders below $50 are subject to a $7.00 economy shipping & handling fee. Orders less than $15.00 will be charged the shipping & handling fee and most likely ship via Canada Post (regular mail).
Note: There are remote locations in Canada that are not eligible for free shipping. You will be contacted before your order ships if you are within these regions.
Orders are usually picked, packed and shipped from our warehouse within three business days. The timing of your receipt of goods depends upon your location within Canada.
We reserve the right to ship via the carrier of our choice. Express shipping is an option to certain locations within Canada via UPS, Purolator or Canada Post Express. Please contact firstname.lastname@example.org for more details.
Shipping fees are subject to change. Orders may qualify for additional shipping charges depending on the size and volume of the order. You will be contacted if any such charges are applicable. Shipments to PO Boxes may incur additional shipping charges.
Thank you for choosing Card Health Care.
*** Please note that Surgical Masks and N95 Masks are non-returnable. ***
We want you to be completely satisfied with your online shopping experience at Card Health Cares. We accept returns of unopened products for up to 45 days after the date of purchase. Products that have been opened or used, or any items marked as non-returnable, cannot be sent back.
Please note that returns are not considered for products in the following categories: braces, diabetic socks, and compression hosiery.
If you would like to make a return, please email email@example.com. Please include your name, order number, the item that you would like to return to us, and the rationale for your return.
We are not responsible for return shipping costs. Returns are subject to a 15% restocking fee.